Eizo S2243W User Manual download pdf (Page 31)

Chapter 4 Troubleshooting

If a problem still remains after applying the suggested remedies, contact your local dealer.

• No-picture problems → See No.1 - No.2.

• Imaging problems (digital input) → See No.3 - No.8.

• Imaging problems (analog input) → See No.3 - No.12.

• Other problems → See No.13 - No.16.

• USB problems → See No.17.

Problems Possible cause and remedy

1. No picture

• Power indicator does not light.

• Check whether the power cord is connected correctly. If

the problem persists, turn off the main power, and then

turn it on again a few minutes later.

• Turn the main power switch on.

• Press

• Power indicator lights blue. • Set each adjusting value in [Brightness], [Contrast] and

[Gain] to higher level. (see page 18, 20)

• When using the long DVI cable, adjust the DVI input

level using [DVI Input Level]. (see page 29)

• Power indicator lights orange. • Switch the input signal with

• Operate the mouse or keyboard.

• Check whether the PC is turned on.

• Power indicator ashes orange. • There is a problem in the device that uses DisplayPort

connection. Solve the problem, and turn off the main

power of the monitor, and then turn it on again. Refer to

the user’s manual of the device that uses DisplayPort

connection for details.

2. The message below appears.

This message appears when the signal is not input

correctly even when the monitor functions properly.

• This message appears when no signal is input.

Example:

• The message shown left may appear, because some

PCs do not output the signal soon after power-on.

• Check whether the PC is turned on.

• Check whether the signal cable is connected properly.

• Switch the input signal with

• When using the long DVI cable, adjust the DVI input

level using [DVI Input Level]. (see page 29)

• The message shows that the input signal is out of the

specied frequency range. (Such signal frequency is

displayed in red.)

Example:

• Check whether the signal setting of your PC matches

the resolution and the vertical frequency settings for the

monitor. (see page 9)

• Reboot the PC.

• Select an appropriate display mode using the graphics

board’s utility. Refer to the manual of the graphics board

for details.

fD : Dot Clock

(Displayed only when the digital signal inputs)

fH : Horizontal Frequency

fV : Vertical Frequency

3. The screen is too bright or too dark. • Adjust using [Brightness] or [Contrast]. (The LCD

monitor backlight has a xed life span. When the screen

becomes dark or begins to icker, contact your local

dealer.) (see page 18)

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Eizo S2243W User Manual Page 31

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