Eizo ECOVIEW NET - User Manual download pdf (Page 37)

5. Troubleshooting

EIZO Ecoview NET Client

Problem Remedy/Check point

• The software cannot be installed • Conrm that your computer satises the operating requirements

(see page 7).

• The power-on setting does not operate / the power

schedule does not operate

• Try rebooting the computer with the client monitor switched on.

• When using a non-Windows standard rewall, conrm the

setting.

• If the client computer is installed with Windows 8 or Windows 7,

the monitor cannot be turned on or off while the log on screen is

displayed.

• Communication setting does not operate • Conrm to the system administrator that EIZO EcoView NET

Server is operating.

• Conrm to the system administrator that the equivalent versions

of EIZO EcoView NET Server and EIZO EcoView NET Client are

installed.

• When using a non-Windows standard rewall, conrm the

setting.

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Eizo ECOVIEW NET - User Manual Page 37