Eizo FX2431 User Manual download pdf (Page 40)

Chapter 4 Troubleshooting

If a problem still remains after applying the suggested remedies, contact your local dealer.

• No picture problems→ See No. 1 in (PC Input / HDMI (PC Signal) Input)

See No. 1 in (VIDEO Input / HDMI (Video Signal) Input)

• Imaging problems→ See No. 1 - 6 in (Common)

See No. 2 - 6 in (PC Input / HDMI (PC Signal) Input)

See No. 2 - 7 in (VIDEO Input / HDMI (Video Signal) Input)

• Other problems→ See No. 7 - 13 in (Common)

See No. 7 in (PC Input / HDMI (PC Signal) Input)

See No. 8 in (VIDEO Input / HDMI (Video Signal) Input)

• USB problems→ See No. 8 in (PC Input / HDMI (PC Signal) Input)

• The HDMI CEC function problems→ See No. 9 in (VIDEO Input / HDMI (Video Signal) Input)

(Common)

Problems Possible cause and remedy

1. The screen is too bright or too dark. • Adjust using [Brightness] or [Contrast] in [Color] menu.

(The LCD monitor backlight has a xed life span. When

the screen becomes dark or begins to icker, contact

your local dealer.)

• Select “Standard” or “High” in [Color] - [Advanced

Settings] menu - [Auto EcoView]. (Refer to page 29.)

The monitor adjusts the screen brightness automatically

according to the environmental brightness and displayed

image brightness.

2. Afterimages appear. • Use a screen saver, PowerManager, or the Off Timer

function for a long-time image display.

• Afterimages are particular to LCD monitors. Avoid

displaying the same image for a long time.

3. Green/red/blue/white dots or defective dots remain

on the screen.

• This is due to LCD panel characteristics and is not a

failure.

4. Interference patterns or pressure marks remain on

the screen.

• Leave the monitor with a white or black screen. The

symptom may disappear.

5. Noise appears on the screen. • When utilizing [ContrastEnhancer] and/or

[OutlineEnhancer] function, the normal images may not

be displayed since the display gradation abnormality or

noise may occur on the screen depending on the display

pattern.

6. Characters are pigmentized. • When [OutlineEnhancer] is set excessively, the

characters on the screen may be affected by color.

7. No sound/Volume control is not available. • Check whether the audio cable is connected properly.

• Check whether a headphone is connected to the

headphone jack.

• Adjust the sound volume.

8. Sound volume varies depending on the device

connected.

• Adjust the volume difference between the connected

devices in [Monitor Settings] - [Advanced Settings] menu

- [Sound Level]. (Refer to page 34.)

9. The monitor turns off suddenly. • Check whether the Off Timer function is set. Check the

Off Timer setting. (Refer to page 37.)

• Check whether the power off functions are enabled in

[PowerManager] menu. Please check each setting.

(Refer to page 35.)

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Eizo FX2431 User Manual Page 40

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